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Gmail contacts problem with editing a phone number

Discussion in 'Android Questions' started by zillah, Feb 17, 2014.

  1. zillah

    zillah New Member

    Feb 17, 2014
    0

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    Dear Experts

    I have attached two snapshots for one contact of my Samsung galaxy S3 LTE version,,,,

    For a contact I have tow entries for a Mobile number and they are same therefore i tried to click to edit button to remove on of them since it is redundant (please see the attachment named : "Before press on edit button"


    After I clicked on edit button it didn't show two numbers , it shows only one (please see the attachment named : "After press on edit button" ,,,,why !!!!

    And I have this issue for many other contacts
     

    Attached Files:

  2. stevetaz

    Moderator

    Sep 23, 2008
    87
    Do you sync your contacts with any service like Google or with a service like Outlook or Outlook.com?
    EDIT: Silly me. You use gMail so maybe you can edit from gMail on your PC.

    May be the service system allows for duplicates and you might have to edit there. I do not have the ability to show two Mobile numbers, but that is due to syncing with Outlook via Active Sync. I was having an issue with one contact because I had four numbers in Outlook, but the Android only displayed three. It was because the labels used by Outlook don't match what Android uses. I changed the title of one number (from Other to Car) and voila! Android displays it now.

    Also, you say the numbers are the same, but the comma may make them different to a server.
     
    #2 stevetaz, Feb 18, 2014
    Last edited: Feb 18, 2014
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