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Had to exchange my Samsung Captivate today.

Discussion in 'Android Questions' started by ravman, Sep 19, 2010.

  1. ravman

    Bronze

    Oct 23, 2008
    0

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    I had to take my Samsung Captivate back to the AT&T store for an exchange today :eek:( The device kept turning itself off for no apparent reason. I had it fully charged, re-seated the SIM, but it still kept turning itself off. The new device seems to be working okay right now. The guy at the AT&T store said he'd not seen this issue before, but a simple google, shows that this is quite a wide issue.

    Anyone else had this issue?
     
  2. n99hockey

    Moderator

    Feb 7, 2007
    111
    That sucks, atleast you were able to return and get a new one. I hope this one treats you better.
     
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  4. bberryhill0

    Silver

    Feb 14, 2009
    0
    The Q9c's used to reboot themselves randomly. The cure was some toilet paper under the battery cover. I bent the spring that held the battery.

    Swyped from my Eris running xtrSense 3.
     
  5. ravman

    Bronze

    Oct 23, 2008
    0
    I found out what was causing the battery drain. There were services running in the background that were causing a sudden battery drainage. Upgrading to the new software and doing a reboot each day has helped a lot. Also need to keep an eye on what services are running, that don't need to be and are causing battery drain.
     
  6. n99hockey

    Moderator

    Feb 7, 2007
    111
    A reboot every day?
    That seems excessive, who told you that?
     
  7. ravman

    Bronze

    Oct 23, 2008
    0
    I do the reboot myself, no one told me to do that. It was my idea, patent pending ;o)
     
  8. n99hockey

    Moderator

    Feb 7, 2007
    111
    Hahaha, you really shouldnt have to reboot the phone, almost ever.
    I only reboot if I need to do a nandroid backup or add something via recovery.
     
  9. Bill911

    Bill911 New Member

    Oct 5, 2010
    0
    I know what you mean. I have the same problem with my Samsung Moment. But the worst problem I get is my battery getting way too hot.

    Sent from my SPH-M900 using Everything Android App
     

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