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S3 neo BIG PROBLEM . Need help

Discussion in 'Android Questions' started by Sad, Oct 23, 2016.

  1. Sad

    Sad Guest

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    So today i reseted my phone, and i had to do First-Time-Use-Steps. But when doing the steps it says: Unfortly , the google play services have stopped, so right now i can't get past the step EULA and Diagnostic Data. Everytime i click on accept it pop us. Anyway to fix this?
  2. stevetaz


    Sep 23, 2008
    Are you selecting Accept (check box) the EULA and then selecting Yes or No regarding whether to send diagnostic data to Samsung and then clicking Next? There are two questions to respond to......Aren't there?

    Or...You may have a very outdated version of Google Play...
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