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Cracked/Chipped Screen Issue on My HTC Vivid

Discussion in 'Android Questions' started by doomspider, Sep 13, 2012.

  1. doomspider

    doomspider New Member

    Sep 13, 2012

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    Hey guys,

    About a month ago, the screen on my HTC Vivid cracked in a few places after I carelessly left it on the edge of my bathroom sink, and it ultimately fell. I decided that I wanted to wait it out and not get the screen replaced just yet.

    Now about a two weeks ago, I went out to a bar and a drank a good amount of alcohol. During the night, I had reached into my pocket to get out of my phone but seeing where I was at the time, I dropped the phone. The end result was further damanged the phone. Here are some photos that were taken a few days after:






    I was wondering how I can/should go about getting the screen replaced? My phone provider is AT&T so should I head to the AT&T store that I bought it at so they can replace it? If so, how much would they charge me? I also heard that I can buy a screen myself and do the replacement by myself with the help of some tutorials that are on the internet. Or could I buy the screen myself then ask the employees at the AT&T store to replace it?

    As for other other portions of the phone that are damaged, I think it would be safe to assume that I can't fix those and a professional will have to replace those damaged areas.

    And last time that I checked I never put a warranty on my phone.

    Very neglectful overall, right? Haha. I'll definitely be learning from my mistakes that I made here.

    I am not sure which route to take. What I am looking for is both the fastest and most affordable route, if possible. If not, that's understandable. If you can help me out, that would be greatly appreciated. Thank you.
  2. n99hockey


    Feb 7, 2007
    There are a few options, one like you said was see if ATT could ship it to get fixed. Another is called HTC and see what they would charge for a repair. My wifes old Fascinate screen cracked and it was $167 to replace. A third option would be a 3rd party repair shop. You ship it to them and they repair it for you, sometimes cheaper than carrier or manufacturer. Look at RAM Solutions.

    Finally you COULD try to fix it, however you could screw it up more and have it cost you twice what you would have originally paid to just have a professional fix it.
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  4. dgray636


    Aug 22, 2010
    I would check with the AT&T store. Ask them if you supplied the screen, would they install it for you, and for how much. Maybe you could find a good deal on a replacement online, and save a few bucks. Of course, you would need to do your research on the seller if you did it that way.
  5. pinappu

    pinappu Guest

    I think it would be very costly to repair this phone. You may seek out a local store who can do the repair.
  6. doomspider

    doomspider New Member

    Sep 13, 2012
    In the $100 range, I am assuming?
  7. stevetaz


    Sep 23, 2008
    Take it for an estimate rather than guessing or assuming. You have to decide if the charge is worth it to repair or if buying a new device makes more sense.

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